The Front Office Executive is responsible for managing the hospital reception and ensuring a smooth patient experience. Duties include welcoming patients and visitors, handling inquiries, appointment scheduling, registration, billing coordination, and maintaining patient records. The role involves answering phone calls, guiding patients to relevant departments, coordinating with doctors and nursing staff, and managing daily front-desk operations. Ensuring accuracy in documentation, maintaining confidentiality, and providing courteous, empathetic service are essential. The executive also supports administrative tasks, manages waiting areas, and assists in resolving patient concerns efficiently